Gopal Ojha

Software Leader & Product Engineer

Experience

Sept 25 — Present

Line And Dots Labs

Co-founder
  • Led product research and design for Statpecker, a privacy-first AI platform.
  • Scaled to 1,200+ users and monetized via self-taught social marketing and end-to-end product roadmap management.
Feb 2019 — Dec 2023

Haptik

SWE 3 → Tech Lead → Eng. Manager
  • Rebuilt the Agent Chat platform, cutting support tickets by 30% through focused tech debt optimization.
  • Scaled team from 2 to 13 members and led frontend for marquee launches like "Superman" & "Wonder Woman".
  • Optimized chatbot performance reducing lag to under 5ms and cleared 15% of tech debt every quarter.
  • Co-built the Component Library and theming system, establishing the foundation for all product UIs.
Jun 2017 — Dec 2018

Shipmnts

User Experience Lead
  • Led ground-up product design, collaborating closely with 20+ customers.
  • Developed a Documentation platform for Freight Forwarders in 3 months.
  • Created an internal Annotation platform for the ML team in 1.5 months.
Aug 2014 — Mar 2017

Zaya Learning Labs

SWE → UX Lead Engineer
  • Launched English Duniya, scaling to 8.5k active profiles and 2.5M data points in 4 months.
  • Co-developed ClassCloud, an offline-first learning platform serving 60,000 students across India.
Apr 2013 — Jun 2014

Video Cable Communication

Consultant

Developed customer billing software for local cable operators, based on TRAI guidelines.

Jun 2012 — Apr 2013

Telebees Technologies

Content Designer

Hand-coded SVG animations for mobile marketing content across industries.

Skills

Web & Mobile Technologies Design Technical Leadership Team Management Project Managment

Education

BTech

West Bengal University of Technology

Computer Science & Engineering

Beyond Work

When I'm not coding, I'm usually swimming, running, or spending my weekends painting and cooking.